1. Order Cancellation

• Customers may cancel their orders within 24 hours of placing the order.
• To cancel an order, please contact our customer service team at support@rudhvay.com with your order number and cancellation request.

2. Order Processing

• Once an order has entered the processing stage (usually after 24 hours), it may no longer be eligible for cancellation. Customers will be notified if their order is no longer cancellable.

3. Refunds for Canceled Orders

• If an order is canceled successfully, a full refund will be issued to the original payment method within [5-7 business days].
• Refund processing times may vary based on the payment provider.

4. Digital Products

• For digital products (e.g., e-books, software), once the product has been downloaded or accessed, cancellations are not permitted.

5. Subscription Services

• Customers may cancel subscription services at any time before the next billing cycle to avoid being charged for the upcoming period. Please refer to our subscription terms for more details.

6. Exchanges or Returns

• If you wish to exchange a product instead of canceling, please refer to our Returns Policy for detailed instructions.

7. Customer Support

• For any questions regarding cancellations, please reach out to our customer service team at support@rudhvay.com. We are here to help!

8. Policy Updates

• This cancellation policy may be updated periodically. Customers are encouraged to review it regularly for any changes.