Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@rudhvay.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@rudhvay.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@rudhvay.com.

Return & Refund Policy

Updated at 2021-01-04

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

  • ●  Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

  • ●  Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to RUDHVAY, that is responsible for your information under this Return & Refund Policy.

  • ●  Customer: refers to the company, organization or person that signs up to use the RUDHVAY Service to manage the relationships with your consumers or service users.

  • ●  Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit

    RUDHVAY and use the services.

  • ●  Service: refers to the service provided by RUDHVAY as described in the relative terms (if available) and on this platform.

  • ●  Website: RUDHVAY."’s" site, which can be accessed via this URL: www.rudhvay.com

  • ●  You: a person or entity that is registered with RUDHVAY to use the Services.

    Return & Refund Policy

    Thanks for shopping at RUDHVAY. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

    As with any shopping experience, there are terms and conditions that apply to transactions at RUDHVAY. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at RUDHVAY, you agree to the terms set forth below along with Policy.

    If there’s something wrong with the you bought, or if you are not happy with it, you have 1 week to issue a refund and return your .

    If you would like to return a product, the only way would be if you follow the next guidelines:

    Refunds

    We at ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

    Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the

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same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that RUDHVAY is not liable for damages that are caused to the items during transit or transportation.

We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take upto 7 working days to process but you will be notified when you receive your money. 

Shipping

RUDHVAY is responsible for return shipping costs. Every returning shipping is paid by RUDHVAY, even if the item didn’t have free shipping in the first place.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

● Via Email: support@rudhvay.com ● Via this Link: www.rudhvay.com